Call 0800 107 3000, email advice@browells.co.uk, or Get In Touch

Browell Smith & Co Personal Injury

Defective Products

For Yesterday, Today and Tomorrow

Legal Advice On Defective Products

We buy goods every day from all sorts of different outlets, both in our community and online, but where do you turn to for help when things go wrong?

Browell Smith & Co have over 20 years of experience in helping those who have been injured due to faulty and defective products get the compensation they deserve.

You are entitled to expect the products you buy to be safe to use, and in the vast majority of cases they are. However, on occasion, a serious injury can occur as a result of faulty goods.

These types of cases can include:

• Food poisoning

• Faulty electrical equipment

• Injury from cosmetics products

• Injury from faulty domestic appliances

The Consumer Protection Act 1987 allows those injured as a result of defective and/or faulty products to make a claim against the manufacturer of that product which has caused injury.

The product will be considered to be defective if, when supplied, it did not meet expectations of persons using it, taking into consideration the purposes for which the product was marketed, any instructions or warning which accompany the product.

Here at Browell Smith & Co, our specialist team of legal experts have extensive knowledge and expertise in this often complex area of law.

We will guide you step by step through the legal process to ensure a successful claim for compensation.

Click here to see how your case can be funded.

Time Limits

As with all claims for personal injury compensation there are time limits within which a claim must be lodged with the Court.

For accident claims, court proceedings must be started within three years from the date of your accident.

For occupational disease cases Court proceedings must be started within three years from the date when you first had reasonable grounds to believe that you may be suffering from a condition which has been caused by a third party. This may be your employer or it could be another organisation with whom you worked or who operated a premises close by.

In the event that court proceedings are not started within three years from the relevant date, the negligent party may be able to escape paying compensation on the basis that your claim is out of time.

The law surrounding the time limits for industrial disease compensation is extremely complex and issues will differ from case to case, particularly when seeking compensation on behalf of a former family member. It is not always necessary to have a firm diagnosis from a medical practitioner for the time limit to commence. In these circumstances you seek legal advice from a specialist as soon as you experience symptoms which you believe may have been caused by a third party.

Get in touch for assistance with Defective Products


Browells Solicitors Ashington Branch

Call Office

0800 107 3000

Email Office

advice@browells.co.uk

Full details

Browells Solicitors Cramlington Branch

Call Office

0800 107 3000

Email Office

advice@browells.co.uk

Full details

Browells Solicitors Newcastle Branch

Call Office

0800 107 3000

Email Office

advice@browells.co.uk

Full details

Browells Solicitors Sunderland Branch

Call Office

0800 107 3000

Email Office

advice@browells.co.uk

Full details

Go Mobile With Our Handy App


The Browell Smith & Co app is the perfect app to have on your phone in case you have been the victim of a personal injury.

  • Store your details
  • Store the accident details
  • Store the Witness details
  • Store 3rd party details
  • Take detailed images of the accident scene
  • Log the location using GPS feature
  • Send your accident to Browell Smith & Co
iOS App
The Browell Smith & Co Mobile App