We are business as usual except for face to face appointments. Please contact us should you need legal assistance. You can read our full update regarding COVID-19 here
Being injured as a result of someone else’s negligence is a serious matter. It can have huge implications for you and your family. Our legal experts have a wealth of experience in handling personal injury cases.
It’s a sad fact that not all medical or dental treatment has a successful outcome. At Browell Smith & Co Solicitors our team of highly-skilled solicitors have the legal and medical expertise to assist you when you need it most.
Browell Smith & Co Solicitors’ experienced and dedicated family law team prides itself on providing outstanding service to our clients. We will listen to you, explain to you your options and we are committed to finding our clients the best possible outcome.
We understand organising your affairs for later life can be a daunting prospect. At Browell Smith & Co Solicitors our experts are here to make this process as straightforward as possible.
Browell Smith & Co Solicitors understand that moving home can be one of the most exciting but also most stressful times of your life. This is why we feel it’s important you have the right legal team to guide you through the process.
Browell Smith & Co Solicitors have been serving the North East for more than 20 years, helping over 160,000 clients through the good times, the sad times, in sickness and in health.
We aim to conduct your case to a high standard of professional skill and competence. Whilst we are confident that we will meet this aim, if at any time you are unhappy and consider we are not meeting the standards that you expect then please let the person with primary conduct of your case know.
If you are not happy with the response you receive then any further complaints or comments should be made to the head of the appropriate department.
In the event that they are unable to assist, you should contact Philip Browell, the managing director at the practice.
If you remain dissatisfied, you may complain to the Legal Ombudsman at:
PO Box 6806 Wolverhampton WV1 9WJ Website: www.legalombudsman.org.uk
Tel: 0300 555 0333 E-mail: firstname.lastname@example.org
Solicitors Code of Conduct
The solicitors Code of Conduct is a set of rules and regulations, formulated by the Solicitors Regulation Authority (SRA), which all solicitors practising in England & Wales must abide to. These rules and regulations are very specific and give guidance on solicitors standards of behaviour or conduct when carrying out their duty of care to their clients.
Should you wish to find out more about the Code it can be found on the SRA web site www.sra.org.uk/rules or we can provide a hard copy upon request.
Provision of Services Regulation 2009
All solicitors must obtain Professional Indemnity Insurance (PPI). This is a form of liability insurance that provides cover for the financial consequences of professional negligence if we are found to have breached our professional duty to our clients by way of neglect, error or omission.
Our Professional Indemnity Insurers are Zurich Insurance Plc, The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. The insurance cover we have extends across England & Wales.
The firm is registered for VAT and all fees will incur VAT at the applicable rate. The firms VAT registration number is 652200677.
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