We are committed to respecting your privacy whilst providing the highest possible quality service and we recognise your need to know that your personal data is being lawfully processed and held in compliance with the Data Protection Act 1998. Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.
Browell Smith & Co is the data controller of your personal data and we will only collect information in accordance with the Data Protection Act 1998. Our contact details are listed below.
Use of Personal Data
We use the information that you personally provide to:
- Improve the information and support we provide
- Process any requests you make
- Provide you with information about products and services we offer
- Conduct marketing research
- Sensitive Information
We will never collect sensitive information about you without your express consent.
Third Parties use of your Personal Data
We will not sell or share your personal data with others.
We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our web site and improve the service provided.
We are committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website employs cookies only to provide us with general information about how our website is used. However, no personal information that would enable us to identify individuals is either obtained or stored in these cookies.
Cookies are often used to track a user’s browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.
Should you wish to disable cookies, please refer to your browser’s Help function. Please note, however, that many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.
Monitoring and recording of telephone calls
Browell Smith & Co reserves the right to monitor and or record telephone calls subject to and in accordance with law. All recordings are Browell Smith & Co’s sole property and any records so kept shall be conclusive proof of instructions given or alleged to have been given in the event of a dispute. Any information or any such recordings are subject to disclosure under the Data Protection Act.
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