Case 1

Mr H and Miss L, an engaged couple from Northumberland, were in the process of purchasing their first home together. The couple wished to complete the purchase prior to their imminent wedding date, so they could begin married life in their new home. ‘Thanks to the online case tracking facility, we were able to view our transaction every step of the way. We were also kept regularly updated not only by telephone calls, but also by emails and text messaging.

The friendly staff at Browell Smith & Co were very helpful and efficient, taking the stress out of the process of moving house’ said Miss L. ‘Our transaction was completed and we were able to begin married life in our dream home’ said Mr H. ‘I would have no hesitation in recommending Browell Smith & Co to my friends’ he added.

Case 2

Mr and Mrs M of Northumberland were looking to move house after their son had flown the nest. ‘It had been many years since we moved house and were unsure of the process’ said Mrs M. ‘The conveyancing went very smoothly and we were kept informed by Browell Smith & Co at each stage of the transaction. They were always very approachable’ she added.

Case 3

Miss D was moving out of her rented flat into a brand new property. The builders of the new property had offered a substantial discount, but only if completion took place before a certain date.

Miss D was able to take advantage of the Browell Smith & Co online search facility to speed up the process and was kept regularly updated by the electronic system. Completion was able to take place on the agreed date and the client secured her discount. Another satisfied client.

Case 4

Mr and Mrs James of Lemington Rise Newcastle-upon-Tyne were extremely keen to capital raise on their existing property to assist their daughter in gaining a foothold on the property ladder.

“We had to move extremely quickly…” explained Mrs James, “as there was quite a lot of interest in the property my daughter wished to purchase. By using the services of Browell Smiths re-mortgage team we managed to complete our own re-mortgage within a period of 8 days from our receiving the mortgage offer thereby securing the property for our daughter. We were extremely but pleasantly surprised at how quick and easy the whole process was and would have no hesitation in recommending them to our friends.”

Case 5

After seeing a hefty discount on a boat that was for sale Mr Stevens from Sunderland wished to purchase the same but was required to have the money in the boatyards possession prior to the end of the boatyards tax year. By choosing Browell Smith & Co to undertake the legal formalities on his behalf these were concluded within a remarkably short time-scale of just three days from the Building Society issuing it’s offer of advance.

This was possible due to Browell Smiths state of the art case management system allied to Mr Steven’s lender utilising title insurance relating to its mortgage products. A happy Mr Steven’s on receiving confirmation that the boatyard had received the monies prior to the end of it’s tax year rang the re-mortgage team at Browell Smith thanking the team for all their efforts in concluding matters within such a short time period.

Case 6

Mr & Mrs Jennings were overjoyed at the birth of their grand-daughter in Australia and decided to immediately make a visit to see her. Within 3 weeks the flights were booked and paid for and Mr & Mrs Jennings were waiting to embark on their flight.

Mr Jennings explained. "We decided to release some of the equity in our property to pay for the holiday and decided to use the services of Browell Smith & Co as we had used them before. However we were pleasantly surprised both at the speed in which the matter was concluded and the stress free way it was dealt with. We could both track the progress of our case on line which was amazing and we received a text message from Browell’s confirming that completion had taken place. All in all we would have no hesitation in using their services again and would readily recommend them to our friends”.

Case 7

Having been pre-warned by Mr Davies that he required to complete his re-mortgage transaction as a matter of extreme urgency the re-mortgage team at Browell Smith swung into action to ensure that this was done. By taking out a “search insurance policy” at completion the usual searches required to be undertaken were dispensed with thereby ensuring that completion could be effected within the timescale set down by Mr Davies .

“I couldn’t believe the speed at which things were done…” said Mr Davies, “I could track the progress of my case on the web and expected a 4 to 5 week period before I would receive my money. Within 4 days a completion date had been set for the following week and sure enough the monies were in my account on the date they specified. The speed and efficiency at which the work was carried out together with the friendly and helpful manner of the team made the whole experience plain sailing and I would have no difficulty in using their services again”.

Case 8

Wishing to purchase a second property as an investment in this expanding property market Mr Mason of Wallsend acquired such a property at auction and needed to exchange contracts and pay a 10% deposit within a 28 day period from the date of the auction. Needing therefore to move quickly he decided to re-mortgage his existing property to release sufficient funds to pay the deposit on exchange.

“I was a little nervous…” explained Mr Mason, “in case the re-mortgage didn’t complete on time thereby leaving me in breach of contract”. However these worries proved to be totally unfounded as the transaction sailed through to completion well within the 28 day period. “I had the advantage of being able to monitor the progress of the transaction on line and could therefore see if there were any difficulties or delays. As it happened there were no problems experienced in the matter and I have now successfully purchased the property and am in the process of renovating it. I am considering repeating the process and will definitely be using the services of Browell Smith & Co again”.